Blog Blitz--Consider This Fair Warning.

I am probably going to blog your eyes out (is that possible? We'll see....) in the next few days. I am back in the saddle and full of myself, so I'm going to be doing quite a bit of writing and such, which I will share on this site.

One of my projects is a weekly column on how to provide good tech support in the small PC manufacturer's market. It's going to be geared towards boutique companies, not the Dells and HPs of the world, since there seems to be plenty of "how-to" dialogue for big business and corporate support. There are so many advantages to being a small fish in a big pond, and one of them is being able to not only provide kick-ass support, but to make it profitable for the company instead of a budgetary arterial bleed. There's a couple of magazines thinking about picking it up and publishing it monthly. We'll see. It's a niche article, after all.

I'm also doing a piece on being a woman in the technical support industry. That's going to be a good one.

I'll share the details of the last trip I made to Seattle this past weekend, along with my e. coli on an airplane story. Yeah, I was a victim of the ground patty recall...two days too early to make a difference. It reached a climax on the flight from Cincinnati to Seattle. Good times.